The W.I.G. stands for 'working in groups.' That's what we're all about! Wiggio makes it easy to work and communicate in groups.

Yes - you do not need to be in a group or create a group to use Wiggio. All the features can be used within a structured group or on a one off basis. For instance, you want to poll a some friends to get a consensus on your weekend getaway. To do this, simply add their email addresses when creating the poll. Your friends don't need to be members of Wiggio to take the poll.

To change your email address, click your name in the top banner to access your Profile. Once you update and save your new email address, you will receive an email to verify your new email address. When returning back to Wiggio you will need to use your new email address to login. All future correspondences will be sent to the new email address.

To upload an image to your profile, click your name in the header to access your Profile. Here you are able to upload an image to your profile. Once you select the image you can use the cropping tool to size the area of the image. Press Save at the bottom of this page to save your new image.

Click the group name on the left hand side, you will see the yellow wrench icon and Group Profile link in green. Click the icon or the link and you will be brought to the group details menu. Click the members link and you will see all the members in the group. Here you are able to view all the members and all administrators of the group.

In order to change the group owner you will need to email us at feedback@wiggio.com. Please make sure to include the new owners email address.

We take you privacy and data very seriously. We have thousands of businesses and organizations hosting their files with us, and we store them all in a private instance on Amazon's Cloud servers. We also store duplicate copies of every file to ensure redundancy. Your group is not publicly searchable and is private for you and the members of your group.

Yes, we have a number of video tutorials. Click the question mark tab in the bottom right side of your screen. All the tutorial video tutorials are also on YouTube and on the main website www.wiggio.com.

The best way to explore the features is to enter Wiggio and play around. The tools include mass messaging (emails, text messages, voicemails), scheduling, file sharing and editing, polling, conference calling, video conferencing, and project management. You can use each feature with members in your group but also with your contacts that are not in any of your groups. For instance, you can send a poll to anyone in your contact list. They do not need to be a member of any group.

Setting up a group is simple, and takes 30 seconds. To create your new group simply click on 'Create a Group' (top right), enter the groups name, password, and choose the group's purpose. You can also choose to add optional information and group preferences.

Click on the group's name in the list of groups on the left side that you wish to add new members to. You will see the plus icon and 'Add Members' in green. Click the plus sign or Add Members and you will be brought to the add new members page. You can add group members several ways:

• EMAIL: If you have their email addresses, just type or paste them into the 'email addresses' field (you can also import them from your email address book or from an Excel sheet). The recipients will receive an email with a link - this link brings them right into the group. When you add people using their emails, they will show up on your roster immediately, and you can start communicating with them right away.
• LINK: You can share the group link by sending it around via email, posting it on a social network, sharing it on your blog, website, etc. When someone clicks this link, it brings them right into the group.
• FACEBOOK: You can invite people to the group by choosing them from your list of Facebook friends. They will receive a request to join this group on Facebook, and will enter the group on Wiggio once they click the link in the request message.

We plan to offer premium features for members that opt to pay for them. There will always be a free version.

To join a group, you need to either be invited (you'll be sent a link which will take you right into the group) or you can join a group using the group name and password. If using the group name and password, click the green arrow next to your name when you are logged into Wiggio. The drop down menu will appear, select 'Join a group'. You will need to enter the group name and password in order to join.

Situated beneath the application heading is a shortcut to all your group folders and to your calendar. Within the folders application you are able to view all your group folders at a glance and quickly access any of your documents by simply clicking the desired folder icon. The calendar application allows you to view all or a specific group's events. You can also create an event in any group from here.

Your Alerts notify you of all polls you have been invited to take and also all groups you have been added too.

A thread is a discussion that is created by posting a comment to a specific group or by posting a comment to participants you have selected from your contacts list, that may not be in any group. Threads act as a discussion board where you can create an ad hoc discussion with members of group or simply create a discussion with contacts. You can search all your threads by using the universal search bar at the top.

You have the ability to search your threads for any content type, activity or person within your Wiggio groups' by simply typing in the desired search into the universal search box in the header. The results of your search will appear on the feed. You also have the ability to filter or sort all content types within a specific group or within all your groups'. For instance, you can filter all your comments that have been posted to all your groups', all the comments will be presented on your Feed page.

Your contacts are people that are members of a group but also individuals that you have and would like to communicate with outside of a group. Similar to Gmail or Yahoo! mail you can store contacts in Wiggio. You can communicate with these contacts and include them in any activity created on Wiggio. For instance, Darryl, Dana and Rob are all in a group. Darryl wants to include Derek in a discussion/thread, however Derek is not part of the group. Darryl can start a thread and include Derek in the thread by adding Derek's email address to the thread. Derek is not part of the group but only part of that thread. Derek will not see anything relevant to the group only the thread he was included in.

To filter by any activity simply click on the icon ribbon at the top. For instance, click on the events icon. You will see you have the option to either create an event or filter. Once you select filter you will notice the grey filter box under the events icon. To cancel the filter simply click the black x or click the events icon again and select clear. You will be brought to all your feed. All filters will appear in the grey box beneath the icon ribbon. You can simply click the black x to clear any filters.

Every group has an email address: [groupname]@wiggiomail.com. This address works like a list-serv. You can send an email or a text message into this address, and it will go out to the whole group (each group member can specify how they want to receive these messages). This message will also be posted within Wiggio on the group's Feed. To find your group email address click on the group name on the left hand side. You will see the yellow wrench icon and the Group Profile link in green. Click the icon or the link and you will be brought to the group details on the pop up box. Here you will find the group email address.

Yes, you will notice on the bottom right of the comment box, there is an 'Add' arrow menu. Click the arrow and you will see content you can add to the comment.

Yes – once you have completed the event details you will need to select the group you wish to include in this event. You will see the group members on the left hand side, they will all be selected. To exclude members’ from the event, click the member’s name you wish to exclude. You will also notice a box appears on the event details creation with the members’ email addresses that are included in the event. You can also easily add or delete members’ by deleting their email or typing their email in the box.

Yes – group members will get notified of the event based on their group email preferences, however, the creator of the event can opt not to send a notification for the event. Below the 'Create' button is the send to group box, which is default selected. Once you unselect the box, members will not receive a notification of the event. You are also able to view how each member has set their group email preferences by clicking the word group in green.

Yes – click on the Calendar application on the right hand side when on your feed page. You will be brought to your calendar, on the far right you will see the green arrow next to 'Options', click the arrow and the menu bar will appear. Click 'Import a calendar' and then follow the on-screen instructions.

Yes – When you create the event, you will see on the event creation pop up you have the option to remind yourself up to one week before the event. Here you have the option of how you would like to receive the reminder, either by text message, email or both.

Your calendar picks up the time zone that is set on your computer. If you change your computer's time zone setting, your Wiggio calendar will adjust automatically. If you want to manually switch the time zone for your calendar reminders, you can do so on your calendar. Once you are in your calendar you will see under the 'Back to feed' button is the word 'Change' in green. Click this link and you will be able to change the time zone here.

Wiggio supports all file types and file extensions. Simply upload the file you want and you will be able to view it in Wiggio.

Yes - you can upload any file extension.

Yes – once you have selected the group to upload the file too you will notice that the members of the group are selected (bottom left). To exclude the members you do not want to view the file simply unselect those members from the group members’ list. You will notice when you unselect the member a box appears on the upload form with all the members email addresses that are included to view the file. You can also delete and add additional members here. Once you exclude a member they will not have access to the file.

The virtual meeting feature is used to conduct live meetings, training, or presentations via the web. This feature is ideal when group members cannot physically be in the same location to meet. Within the feature you can share your screen, send a file or screen shot to all participants or do a white board session. As the host of the meeting you will have access to the tool bar at the top of your screen where you can preform any of the above mentioned actions.

You can create a virtual meeting for a future date and time or start a meeting immediately. Click the meetings icon; you will see the option to either filter by all meetings or to schedule the meeting. Once you have clicked schedule you will need to enter the details of the meeting and select the participants to include in the meeting. When you invite participants to the meeting they will receive the meeting link in an email notification. Once each participant clicks the link they will be brought into the meeting. The meeting will not start until the host begins the meeting.

Once you have created the meeting, you will be sent an email with the meeting link, click that link and you will be brought into the meeting. You will notice the pop up notification, which has the teleconference details. These details are also located on the top right of your screen. You can choose to use these call in details or not. If you choose to use the details all participants will need to dial into the telephone number listed and enter the access code in order hear the audio. Simply click cancel to close the pop up window. On the bottom right of your screen you will see all the participants that are in the meeting. As the host, you can start taking action by using the tool bar at the top.

To share your screen click the blue "Share Screen" icon in the tool bar at the top.


Once you have clicked the blue icon, a pop up notification will appear.


Select ‘OK’. If you do not have Java installed on your machine you will need to install it. Once you have clicked ‘OK’ you will be brought to the java application.


This is where you size the area of your screen that you would like participants to see.
Select the area of your screen you would like share. You can choose a specific area or show your entire screen. Once you select start, participants will be able to view your screen. To conduct a presentation, simply pull the presentation up onto your screen. Whatever you are seeing the participants will see too.

You can change your email preferences for each group you are in. You have the option to receive an email each time there is a post, receive a text each time there is a post, receive a daily summary of the groups activity or select no mail where you will need to login to Wiggio and view the posts on the feed. To change your email preferences for a group, click the group name on the left hand side, you will see the yellow wrench icon and Group Profile link in green. Click the icon or the link and you will be brought to the group details in the pop up box. In the header next to the subgroups link in green is email. Click the email link and you will be brought to the pop up, here you can change your email preferences. Please note you can have separate email preferences for each group you are in.

Group members will need to enter their own cell phone number in addition to their cellular carrier. To enter your cell phone number, click your name in the header or the green arrow. The drop down menu will appear, select Edit my profile. You will be brought to the My Profile page where you will need to enter your cell phone details. Be sure to send a test text to ensure you are receiving text messages.

Yes – you will notice on the bottom right of the comment box is the green link Add and the drop down arrow. Click the arrow and you will see all the actions you can add to the comment.